ICICI Internet Banking Web Site Stupidities

ICICI Internet Banking Web Site Stupidities

ICICI Bank’s Infinity, the internet banking portal is barely usable. It gets the job done but barely. I have used it regularly for the last 6 years and have become used to it as I have grown to hate it. I keep finding new stupidities every now and then.

Recently I was on their site to transfer some funds to another account. I accidentally clicked the right mouse button. One of those involuntary things. I know that they have disabled the right-click popup menu on their site and though the stupid JavaScript alert was expected it was still irritating having to get rid of it. It was then that I noticed something funny. As soon as the alert went away, up popped the context menu! I immediately tried it again and captured the screen to post here.

See for yourself!

I am using FireFox 3.0.5.

Shoddy programming. And in a bank’s web site that is frightening!

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14 thoughts on “ICICI Internet Banking Web Site Stupidities

  1. Gautam,

    Of all the banking websites I have seen to date (citibank, sbi, central bank, hsbc, hdfc) I feel ICICI is one of the best in terms of how stable the website is and it is intuitive to a greater extent when compared to the other websites. I agree there are glitches and they have a lot to improve.

  2. While I agree on the features bit but the seemingly errant behaviour of Funds Tranfer function is irritationg when you have an urgent payment to make.
    Like today, I have been trying to make a funds tranfer and:
    a. the screen scrolls down to show two identical screens
    b. the top twin does not allow fora cursor to be placed in the amount box while the bottom twin allows
    c. but the amount is seen on the top twin and not seen on the bottom twin
    d. AND when I press the Pay button, it displays an error message – Please Enter a correct Amount!

    Go figure!

  3. dear all,

    I agree ICICI Bank is one of the good bank. Let me tell you some bad experience i had with ICICI bank. I use internet banking. one fine day i forgot my password. so i applied for a fresh password. I’m struggling from one month to get my new password. but those stupid customer care guys are sending me the transaction password. The other thing is if the account get disabled by entering the wrong password we need to wait for another 24 hours and the other thing is I place a request for a new password i have to wait for 8 long days to get a fresh passoword. In times of urgency we cannot trust this bank. If you have enough Patience then go for it.

    These are some of the drawbacks of ICICI internet banking service.

    These

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  5. I am Lavanya.N holding ICICI account in Delhi Vikaspuri Branch branch for more than four years. On 11th of December 2012, myaccount statement showed that there were three VPS transaction made using my ICICI Debit card. But the card was with me. So Immediately I called customer care and asked to block my card to stop further invalid transactions happening from my card.
    When I enquired customer care, I was asked to file a fraudulent case and as said I gave a complaint about this issue in Police station on 12th Dec 2012. And on further enquiry with ICICI customer care I came to know that all the three VPS transaction was made in 3 different shops in Bangalore.
    Hereby I kindly request you to suggest necessary action to find out the fraudulent that has happened and help me in getting back my money which is altogether a total sum of Rs.5640/- .
    Following are the transactions made in Bangalore.
    No Value Date Transaction Date Description Withdrawals Available balance Time
    11/12/2012 11/12/2012 VPS/SMART-NANDI/20110111124321/0 2,330.00 6,920.66 12.44
    11/12/2012 11/12/2012 VPS/TRINETHRA S/20110111130344/0 2,310.00 4,610.66 13.04
    11/12/2012 11/12/2012 VPS/KANTI SWEET/20110111164251/0 1,000.00 3,610.66 16.43

    Please help me in finding this fraudulent transaction that has happened from my ICICI account. I have also filed a complaint in ICICI as well as here, http://www.consumercourt.in/net-banking/6828-icici-net-banking.html at consumer court site but so far no action has been taken on this case.

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